Privacy Policy

At all times we will endeavour to protect your personal information.

This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.

If you need any further information pertaining to a privacy matter, you should contact us at info@doggyretreat.au

Why do we collect your personal information?
We collect your personal information for the following purposes:-
• processing and confirmation of your bookings;
• generating invoices and receipts;
• dealing with your enquiries and customer service purposes;
• marketing other products and services to you;
• for any other reasonably expected purpose.

For all other uses or disclosure, we will obtain your consent.

If you do not provide all or part of the information requested, the consequences of this may be that we will not adequately be able to carry out our services to you.

What personal information do we need to collect from you?
We may collect information including your name, address, contact phone and e-mail details.

How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.

We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.

If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).

Anti-spam policy.
We will never rent or sell your personal information, including your email address.

Opting out of receiving marketing material.
If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by contacting us at info@doggyretreat.au

We will still need to send you essential information, such as invoices and accounts.

Secure storage of your personal information.
Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.

If your information is no longer needed, we take all reasonable steps to destroy or permanently
de-identify your personal information.

Our contact details are:-
Email: info@doggyretreat.au
Address: Gillies Street, Kurri Kurri, 2327

If you feel your privacy rights have been breached, you can submit a complaint to us at info@doggyretreat.au